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Distributor Qualification Course, Spring 2024

Course objective

Participants are trained to become a Certified CAMAG Product Specialists (CCPS). They will be able to perform ‘Instrument Qualification’ (IQ) and ‘Operational Qualification’ (OQ) for CAMAG equipment and/or systems as well as to assist end users with ‘Performance Qualification’ (PQ).

Prerequisites

Participants should have experience in handling of CAMAG instruments.

Topics

  • Qualification process in general at CAMAG
  • News around qualification and CAMAG products (PRO modules, new qualification items…)
  • Qualification for HPTLC and HPTLC PRO instruments
  • Theoretical aspects of IQ/OQ, current Good Documentation Practice (cGDP) and 21 CFR part 11/Annex 11
  • Qualification documents, tools and accessories to perform IQ/OQ
  • Marketing & sales aspects of qualification and pricing
  • Practical IQ and OQ handling
  • Written examination on IQ/OQ

Duration and date

2.5 days
18 – 25 March 2024 (pickup first day 8.30 at hotel, ending last day 12.00)

Course language

English

Location

CAMAG, Sonnenmattstrasse 11, 4132 Muttenz, Switzerland

Contact

sales@camag.com

Distributor Service Course, Spring 2024

Course objective

Participants become acquainted with CAMAG’s philosophy and gain substantial product knowledge at CAMAG’s instruments and Software. This course emphasis on knowledge of latest CAMAG equipment (HPTLC PRO- as well as specific HPTLC-instruments) and software (visionCATS, latest version). Participants will be trained to perform installation, maintenance and service tasks on instruments as well as on in-depth installation and troubleshooting on software.

Theory

  • The main focus is set to the HPTLC PRO Modules (APPLICATION, DEVELOPMENT, STORAGE, DERIVATIZATION, MS-INTERFACE), in addition, depending on individual needs, ATS 4, ADC 2, TLC Scanner 4, TLC-MS Interface 2, Derivatizer, Firmware and function diagrams
  • CAMAG HPTLC software visionCATS

Practical training

HPTLC PRO Modules (APPLICATION/DEVELOPMENT/PLATE STORAGE/DERIVATIZATION/MS-INTERFACE)

  • Setup and operation
  • Field service and troubleshooting hints
  • Preventive maintenance
  • Instrument diagnostics

Automatic TLC Sampler 4

  • Setup and operation
  • Field service and troubleshooting hints
  • Preventive maintenance
  • Instrument diagnostics

ADC 2 (optional)

  • Setup and operation
  • Test and alignment via firmware
  • Instrument diagnostics

TLC Scanner 4 (optional)

  • Differences between the TLC Scanner 3 and TLC Scanner 4
  • Setup and operation
  • Test and alignment of Scanner via firmware
  • Field service and troubleshooting hints
  • Instrument diagnostics

Derivatizer (optional)

  • Functionality and overview
  • Cleaning
  • Field service and troubleshooting hints

Software/Firmware

  • What is new in visionCATS 4.x
  • Software installation, enhanced training for PRO modules
  • Trouble shooting enhanced training
  • Firmware management
  • Understanding the log files of visionCATS and PRO modules

Other instruments on request

Duration and date

5 days
11 – 15 March 2024 (pickup first day 8.30 at hotel, ending last day 16.00)

Course language

English

Location

CAMAG, Sonnenmattstrasse 11, 4132 Muttenz, Switzerland

Contact

sales[at]camag.com

Distributor Service Course, Fall 2023

Course objective

Participants become acquainted with CAMAG’s philosophy and gain substantial product knowledge at CAMAG’s instruments and Software. This course emphasis on knowledge of latest CAMAG equipment (HPTLC PRO- as well as specific HPTLC-instruments) and software (visionCATS, latest version). Participants will be trained to perform installation, maintenance and service tasks on instruments as well as on in-depth installation and troubleshooting on software.

Theory

  • The main focus is set to the HPTLC PRO Modules (APPLICATION, DEVELOPMENT, STORAGE, DERIVATIZATION, MS-INTERFACE), in addition, depending on individual needs, ATS 4, ADC 2, TLC Scanner 4, TLC-MS Interface 2, Derivatizer, Firmware and function diagrams
  • CAMAG HPTLC software visionCATS

Practical training

HPTLC PRO Modules (APPLICATION/DEVELOPMENT/PLATE STORAGE/DERIVATIZATION/MS-INTERFACE)

  • Setup and operation
  • Field service and troubleshooting hints
  • Preventive maintenance
  • Instrument diagnostics

Automatic TLC Sampler 4

  • Setup and operation
  • Field service and troubleshooting hints
  • Preventive maintenance
  • Instrument diagnostics

ADC 2 (optional)

  • Setup and operation
  • Test and alignment via firmware
  • Instrument diagnostics

TLC Scanner 4 (optional)

  • Differences between the TLC Scanner 3 and TLC Scanner 4
  • Setup and operation
  • Test and alignment of Scanner via firmware
  • Field service and troubleshooting hints
  • Instrument diagnostics

Derivatizer (optional)

  • Functionality and overview
  • Cleaning
  • Field service and troubleshooting hints

Software/Firmware

  • What is new in visionCATS 4.x
  • Software installation, enhanced training for PRO modules
  • Trouble shooting enhanced training
  • Firmware management
  • Understanding the log files of visionCATS and PRO modules

Optional: HPTLC PRO Modules (APPLICATION/DEVELOPMENT/PLATE STORAGE/DERIVATIZATION/MS-INTERFACE))

  • Setup and operation
  • Field service and troubleshooting hints
  • Preventive maintenance
  • Instrument diagnostics

Other instruments on request

Duration and date

5 days
16 – 20 September 2024 (pickup first day 8.30 at hotel, ending last day 16.00)

Course language

English

Location

CAMAG, Sonnenmattstrasse 11, 4132 Muttenz, Switzerland

Contact

sales@camag.com